RETURNS& REFUND

RETURNS

Return policy It is guaranteed that our products will meet every customer’s needs. Please read the content as follows. If you are not satisfied with the goods you have purchased for some reason, we will be willing to return or change the products for you, or get you a refund. The following items are NOT returnable: *Any item that has been worn, used or altered. *Any item that is specified as non-returnable on its product page. *Clearance merchandise. If you attempt to return an item, which is not returnable, the item will be shipped back to you, and you will be charged the cost of shipping for sending it back.

Request:

1. Items must be sent back within 30 days of the delivery date.

2. Items must be unworn, unwashed, and in original condition (including all paperwork, packaging, accessories) with tags attached.

3.Please allow 5-7 business days for us to process your return once it is received by our Distribution Center.

4.Fashionmoon is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.